Returns & Exchanges

At ProvCustom, we stand behind the quality of our products and offer a 30-day window for returns or exchanges on all eligible items. If you are not completely satisfied with your purchase, we are committed to making it right through a streamlined resolution process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, your refund will be processed to the original payment method or your exchange item will be shipped within 5-7 business days.